The second-hand marketplace Shoppers Voice Anger Regarding Size Modifications

Shoppers are voicing their frustration after an update resulted in items being listed as the wrong size.

The popular resale platform has revised its measurement guidelines for women's and children's clothes but did not contact all shoppers about the modification.

Social Media Reaction

Numerous buyers and vendors have taken to social media stating that platform listings now display a different size category versus the original listing as a result of the reclassification.

Vinted explained the revised method more closely matches similar services.

They have suggested members to check their listings and adjust the sizing manually where appropriate, which has left users frustrated.

Sizing System Changes

Earlier, the sizes had both a single numeric size and a letter, like S/8 or M/10.

The new system has a letter with a size spectrum such as S/UK 8-10.

In some cases, the size labels have been reassigned - such as a large size was previously a 12 but now shows as UK 16-18.

User Accounts

Frankie Bridger, who creates plus-size fashion videos, said the change "makes both selling and buying harder".

"Not many brands say XL is a 20-22," the way the service now categorizes.

A different member, located in Scotland, explained products she uploaded on Vinted with size 14 labels were showing in the marketplace as size 20–22.

"If anyone [who is] size 20-22 buys them they're going to be very disappointed," she stated.

Necessary Adjustments

Another shopper, located in England, stated she felt frustrated by the change as she had to manually change the sizing for "all her products".

"Personally, this is quite irritating, because of my ongoing medical condition and selling on Vinted has been paramount for me since losing part of my income," she stated.

Service Background

The app has more than 100 million shoppers, with 18 million British users.

It has proved a popular alternative compared to resale services such as eBay and Depop.

This represents another occasion where an unanticipated change on the platform has faced criticism: previously, the platform withdrew an update concerning shipment methods due to shopper criticism.

Antonio Lindsey
Antonio Lindsey

Elena Marchetti is a freelance writer and digital strategist with a passion for uncovering trends in tech and design.